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 If you have any feedback on how we can make our new website better please do contact us. We would like to hear from you. 


Here's a list of the general services we offer just to give you an idea of what we do, by no means is this everything so please get in touch for more info or bespoke services we can offer.


General Troubleshooting

Whatever the issue you're experiencing from a slow computer, irritating popups, programs crashing or wireless dropping out and dead spots in your home to name but a few, there will be a fix or improvements that can be made to make life better for you with less day to day frustrations.

Please get in touch to discuss the options available to make things better.

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Onsite – In Home or Office / Remote Assistance / Pick up and Drop off Services

Traditionally by default, we would visit you at a pre-arranged time to carry out work and assist as required but this year’s thrown a whole new spin on things and has been crazy for sure, so visits can be difficult or it may be inconvenient to have visitors in your home due to any number of reasons be it that your self-isolating or shielding etc…

To overcome this we can now offer Remote Assistance: We’d still arrange an appointment time but instead of visiting you, I would ring at that time and remotely connect to your computer, you will see everything I’m doing on screen and we can discuss issues and overcome them as we go. I have been using Remote Assistance for many years for customers further afield, it works very well and we can still give you the dedicated attention you require and are paying for all be it that we are sat in different rooms.

A point to note is that Remote Assistance does require you to be connected to the internet, for issue where connectivity is the problem, or the computer won’t start up etc a visit will still of course be needed.

Home visits… In line with current rules and guidelines we can still carry out home visits but need to take appropriate measures by social distancing and the use of PPE. This is working very well and we can all have the confidence that we are doing our best to control the spread of the virus.

Pick up and Drop off… In extreme circumstances I can also pick up your equipment from you either on your doorstep or coming in to collect where necessary, taking precautions and disinfecting equipment on collection and before returning. At the height of the pandemic this was at points the only way to function and get you back up and running again especially when being internet connected is such a priority.

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General PC Health Check -

It is important to maintain your computer performance on a regular basis to help prevent system crashes and to optimise your computers performance. Computer systems can become clogged due to the constant installation of programs, internet browsing and general day to day use. Just as a car has an oil change, your computer operating system, known as "Microsoft Windows", needs regular attention. You may have noticed already that something is slowing down your PC and isn't as fast as it used to be. Fix your system issues with a PC Health Check to improve computer performance.

 

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Broadband troubleshooting and issues resolved.

Have you ever spent weeks battling it out with your service provider with slow, no or intermittent internet with them blaming you and your computer, threatening as much as £150 bill if they send an engineer out to look at the issue, let us troubleshoot this for you, determine where the problem lies and where required speak to the provider on your behalf to prove that the fault lies with them.


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******* Under Construction more will be added soon ******























 

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